How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches out to Giftdiverse Pest Control to be treated fairly and honestly. If something went wrong, please tell us. This page shows how to make a complaint and what happens next. It is a general template and is not legal advice.

What You Can Tell Us About

You can contact us about:

• Your experience when you called or contacted Giftdiverse Pest Control
• How your personal information was handled
• Anything on this website that seems unclear or wrong
• How a provider we connected you with behaved

If Your Concern Is About a Provider

Providers in our network are independent businesses. Each one is responsible for its own estimates, prices, products, work and customer service. If you have a problem with work done in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to hear about it. Feedback about providers helps keep our network honest, and providers who repeatedly fall short of what we expect may be removed. Please know that Giftdiverse Pest Control cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

If your worry is about how a pesticide was applied, you can also contact the agency that oversees pest control in Oregon.

How to Send Your Complaint

Email contact@giftdiverse.garden and include:

• Your name and how we can reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

What Happens After You Write

We will confirm we received your complaint by email, usually within a few business days. We will then look into what happened, which may involve contacting the provider. After that, we will reply with what we found and any steps we are taking.

If You Are Still Unhappy

If our answer does not satisfy you, reply and ask us to look again. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau.

Contact

Email: contact@giftdiverse.garden